 Bit Defender 2010 Won't Connect To Internet, Despite Working Connection, B/D 2010 Won't Connect to activate acc |
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 Oct 20 2009, 07:53 AM
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#61
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Newbie Group: Members Posts: 2 Joined: 20-October 09 Member No.: 28,147  |
I also have the same "create account" problem for BD antivirus 2010, can i get the email as well? Thx
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Oct 20 2009, 09:00 AM
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#62
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Newbie Group: Members Posts: 1 Joined: 20-October 09 Member No.: 28,151 |
I'm also experiencing trouble activating my BD 2010, running windows 7. The BD interface won't allow me to update/change update settings either. Please send me the work around email too, thanks.
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Oct 21 2009, 07:36 PM
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#63
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Newbie Group: Members Posts: 1 Joined: 21-October 09 Member No.: 28,205 |
I am trying to activate the trial version of Internet Security 2010. Mcafee has already been uninstalled and Windows Firewall is not enabled. I am running Windows XP Pro. I keep getting this message: Activation failed because no internet connection was detected. My cable internet is fully functional. I tried disabling BitDefender firewall with the same result. How can I fix this?
Thanks. |
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Oct 22 2009, 12:36 PM
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#64
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Newbie Group: Members Posts: 1 Joined: 22-October 09 Member No.: 28,226 |
Please send me the email with the answer as well.
I installed BD 2010 over BD 2008 and it won't connect to the internet. It registered the product fine and found my account info, but it won't even let me set the program to "Automatic Update". |
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Oct 29 2009, 12:59 PM
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#65
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Newbie Group: Members Posts: 2 Joined: 10-October 09 Member No.: 27,873 |
ok this is the second time i;m having this problem. My bitdefender 2010 will not update and i can't set to update automatically. this is becoming very annoying and am seriously thinking about asking for a refund as the product clearly doesn't work properly.
can someone give me a permanent solution please, not just a quick fix! thanks Darren (IMG:style_emoticons/default/dry.gif) This post has been edited by dazbowski: Oct 29 2009, 01:00 PM |
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Oct 29 2009, 09:39 PM
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#66
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Newbie Group: Members Posts: 1 Joined: 29-October 09 Member No.: 28,475 |
Same problem here (IMG:style_emoticons/default/angry.gif) Am using the 30 day trial version, but can someone send me the solution email?
Thanks (IMG:style_emoticons/default/wink.gif) |
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Nov 2 2009, 03:19 AM
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#67
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Newbie Group: Members Posts: 1 Joined: 2-November 09 Member No.: 28,569 |
QUOTE (Alex Stanciu @ Sep 1 2009, 12:07 PM)  Hello NewUser123, tengin and Chris B, NewUser123 and tengin: We have sent you the procedure through the email. Please reply if you have any other questions . Chris B : We have sent you another email that will help you create a BitDefender account. This issue is known and we are currently working on a fix .We are sorry for this sittuation and please rest assure that it will resolved as soon as possible. Thank you . could you please send me the procedure too, i also cant activate my account.. it keeps saying there is no internet connection, thanks |
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Nov 2 2009, 04:55 AM
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#68
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Newbie Group: Members Posts: 3 Joined: 2-November 09 Member No.: 28,577 |
QUOTE (eph @ Nov 1 2009, 08:19 PM) could you please send me the procedure too, i also cant activate my account.. it keeps saying there is no internet connection, thanks Can someone send me the procedure too???? I even went on the Bitdefender website and manually put my license on my account and still same activation error. |
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 Nov 3 2009, 03:42 AM
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#69
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Newbie Group: Members Posts: 3 Joined: 2-November 09 Member No.: 28,577 |
QUOTE (Dee_Rock @ Nov 1 2009, 09:55 PM) Can someone send me the procedure too???? I even went on the Bitdefender website and manually put my license on my account and still same activation error. Can anyone help?????? I haven't received an email, I opened a ticket attached the log and tar file and no response yet. I
Attached File(s)
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Nov 3 2009, 04:01 PM
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#70
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Regular Poster  Group: Regular BitDefender Poster Posts: 191 Joined: 28-February 09 Member No.: 22,184 |
After the Major Update today, when BD tries to update, it says it cannot connect in order to update.
How is this thing solved? |
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Nov 3 2009, 04:35 PM
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#71
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Regular Poster Group: Regular BitDefender Poster Posts: 191 Joined: 28-February 09 Member No.: 22,184 |
Just to mention that I am not connecting through proxy servers and I have tried to change the update servers to the alternate servers.
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Nov 3 2009, 05:36 PM
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#72
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Regular Poster Group: Regular BitDefender Poster Posts: 191 Joined: 28-February 09 Member No.: 22,184 |
Excuse the triple post ...
After a couple of restarts, it seems that the problem has disappeared. Not sure how, but BD's connection with the update server has been restored and the updates are coming in normally. I'll keep you posted if the problem reappears. |
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Nov 3 2009, 05:36 PM
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#73
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Newbie Group: Members Posts: 2 Joined: 3-November 09 Member No.: 28,638 |
Same problem here. Registered OK but can\t activate it (no internet connection)
QUOTE (Intenso74 @ Oct 5 2009, 08:11 PM) I too have got the problem that I can't create an accont or login (no internet connection), but Bitdefender did confirm my license is valid. Can I have the e-mail with the workaround, please? |
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Nov 3 2009, 05:45 PM
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#74
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Newbie Group: Members Posts: 2 Joined: 3-November 09 Member No.: 28,638 |
By the way I'm on XP64
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Nov 4 2009, 12:58 AM
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#75
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Newbie Group: Members Posts: 1 Joined: 3-November 09 Member No.: 28,627 |
Is anybody can resolved this connection problem? Because I don't see any resolution here (IMG:style_emoticons/default/sad.gif)
I have disable wired and wireless network, and connect using modem, but still get 'no internet detected' issue. Time is running, and I still cannot activate my purchased BitDefender TS 2010... I have been searching for the solutions but find nothing (including sending a direct message to support) Please help... |
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Nov 12 2009, 08:02 AM
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#76
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Newbie Group: Members Posts: 1 Joined: 12-November 09 Member No.: 28,936 |
QUOTE (Alex Stanciu @ Aug 31 2009, 06:37 PM) Hello FuSchnickens and Chris B, We have sent you a procedure through the email that should help you overcome this sittuation . Please reply back if you have any other questions . Thank you . May I have this too? XP Pro 32. Thanks
Attached File(s)
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Nov 12 2009, 11:57 AM
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#77
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Newbie Group: Members Posts: 1 Joined: 12-November 09 Member No.: 28,942 |
Hi all,
I'm having the same problem too. I can't get Bitdefender activated because no internet connection is detected. I am behind a proxyserver. Can I get the mail for resolving this issue too? Thanks! |
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Nov 20 2009, 02:59 PM
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#78
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Newbie Group: Members Posts: 1 Joined: 20-November 09 Member No.: 29,198 |
HI,
Im having the same problem here i have tried connecting through wireless and through the modem and i couldn't activate my bitdefender copy can u please help me? my activation period will finish soon reply fast plz.... |
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Nov 21 2009, 04:41 PM
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#79
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Newbie Group: Members Posts: 1 Joined: 21-November 09 Member No.: 29,232 |
QUOTE (NewUser123 @ Aug 31 2009, 02:19 PM) Exact same problem. Please send me whatever steps are required to get past this problem. I just purchased this product and I would think connecting to the Internet would not be a difficult thing for it to do. I also have this same problem , could the admin please send me a email with the fix? I installed it, it accepted my key but will not activate it or update it |
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Yesterday, 03:05 AM
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#80
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Newbie Group: Members Posts: 1 Joined: Yesterday, 02:58 AM Member No.: 29,243 |
I too am unable to connect, even though my internet connection is working fine. Please email me the fix as well..thank you very much.
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Lo-Fi Version | Time is now: 23rd November 2009 - 02:33 AM |