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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Threat detected by opening a steam game
So, i installed a game from Steam and it's original not cracked and Bitdefender as soon as i open the game it detecs an online threat is this a false positive?
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Bit Defender API Integration
Can anyone help me to get the Bitdefender API to fetch the threats / events periodically across all the Bitdefender products?
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Does the Bitdefender Box have its own interface that you can access thru the router?
I was curious to know if the Bitdefender Box has its own interface that you can access to make changes like you can other router brands. I love my Bitdefender Box and am glad it can cover devices that connect to it that don't have Bitdefender coverage on the devices.
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Change email address that is no longer accessible.
2Checkout (now Verifone) is using a email address that was disabled. The BitDefender email address was changed long ago, but this apparently did not get updated by 2Checkout. Therefore I haven't been able to manage subscriptions. The info I have seen online says this has to be changed by BitDefender or 2Checkout, but I…
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New BD install with MacOS 14.4.1...Browsers froze...Internet stopped Help
Mac M1 updated 14.4.1...BD installed first. All browser report not connected... Tried eiternet...no love. Went back to wireless...not working. I removed five curupt files. I uninstalled BD and rereinstalled BD. Is there a problem with 14.4.1? What have I shut off that is killing my network connection?
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Is it necessary to use Malwarebytes in conjunction with Bitdefender?
Malwarebytes is up for renewal but questioning if it's necessary if I'm using Bitdefender
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Bitdefender Anti-tracker failed to load
Running Windows 10. In Edge, there is an error with the Bitdefender Anti-tracker extension. I received the error: The extension failed to load properly. It might not be able to intercept network requests. Should I remove and reinstall it or something else? Thanks
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What would block a sign-in to a website?
I use Backblaze to backup my PC. I am getting an error when I try to sign-in. I am working with their support to try to resolve the issue. 40-days ago, I was able to sign-in without an issue. They are pointing the problem to Bitdefender .. I have whitelisted Backblaze.com in Bitdefender Web Protection - error persists. I…
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File Shredder: Unable to delete file
Hello. Running: Windows 10 ver 21H2 Os build 19044.2130 Previously I tried deleting this file using file shredder and it stated that file was either in use or that I didnt have permission to delete it. Im not sure why or how but this file cannot be deleted using file shredder. I ran the computer in safe mode to get it into…
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Bitdefender is blocking access to websites that we use all the time
Been using Bitdefender for quite some time. Within the last week it is either blocking websites so you cant access them or it is blocking functionality of the websites. For example https://myjtech.digital/ when we try and login in it doesnt do anything. If i disable bitdefender I can log in just fine.…
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family pack....Can one of my family member hack my accounts on my pc!!! payoneer and paypal....
Can one of my family member hack my accounts on my pc!!! payoneer and paypal....
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Bitdefender services are loading now, please wait
I'm getting the above message when mouse pointer is hovering over the Bitdefender Icon in the Sys tray. I have uninstalled and re-installed (just). When I did this it said "you are safe" BUT, after a reboot it goes back to the above error. Bdservicehost and BDuserhost and other BD's are showing in Task Manager. Win 11 23H2…
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Issues with BD locking up Keyboard after scan
I have been using BD now for over six years and never once have dealt with this issue before. Everytime my scan starts and I am not using my keyboard ( IE Watching movies/tv shows steaming) My Keyboard will no longer be responsive and I have to unplug and replug it back in. Same story when I get up in the morning and go to…
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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upgrade from 3 windows devices to 5 mixed devices?? License # question
I currently have a license for 3 windows devices. I would like to add a few more devices (mixed windows and/or iPhones) If I purchase the offered upgrade to 5 mixed devices are these 5 new licenses in addition to the 3, I already have (8 total) or does this upgrade only add an additional 2 new licenses? Thanks in advance
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UnifiedSDK.Service.exe crash?
I noticed that after installing Bitdefender VPN I noticed a new crash kept happening linked to Bitdefender VPN, here are the details: Description Faulting Application Path: C:\Program Files\Bitdefender\Bitdefender VPN\UnifiedSDK.Service\UnifiedSDK.Service.exe Problem signature Problem Event Name: APPCRASH Application…
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I use bitedefender armor and everything on it works except the web protection part…
I have tried everything that bitedefender armor people suggested…taking the app off and putting it back on…turning just the web protection to pause for awhile and then turning it back on, just signing off of the whole thing and signing back on and restarting each thing on it …but even doing all of this everything else on…
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Bitdefender now includes Cryptomining Protection
With the advent of cryptomoney, a relatively new cyber threat has emerged – cryptojacking, in the form of cryptomining malware. This malware strain piggybacks on your device’s processing power to mine cryptocurrency without your knowledge, taking a significant toll on your device’s performance and potentially paving the…
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Bitdefender Total Security Firewall Alert Mode is automatically switched off by any fullscreen app
Hello, Firewall bug discovered in Bitdefender Total Security 2024 two weeks ago. If you enable the Alert Mode in Bitdefender Firewall then launch any full screen application (YouTube video or any Game) the Alert Mode is automatically disabled. Things that I've tried: 1 Automatic profiles from Bitdefender disabled 2 Windows…
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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Pourquoi désactiver le DNS
Bonjour, J'ai utilisé le VPN aujourd'hui pour la 1ère fois et en l'activant j'ai eu une notification de Bitdefender me demandant de desactiver mon DNS secure. Est-ce normale ? Pouvez-vous m'aider ou m'expliquer la raison ? Merci d'avance pour vos réponses.
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Whitelist not working, still can't access domain
Hi guys There is a crypto website I use frequently (several times a day) which has now been falsely flagged as a phishing website, [*url removed by @Flexx*] I've whitelisted and rebooted, still nothing. Unfortunately I need this website as much as I need BitDefender and at the moment my only solution is to shutdown…
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Anti-Theft Not Working
Hi, I have 2 phones (Samsung and Xiaomi) and on both the phone when my screens are off for a while I can't track those phones nor the anti theft alert rings. I restarted my phones and with screen on they both can track locations. On Xiaomi, when I send sound alert it just pop up a notification without any sound and when I…
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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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Bitdefender Logo is different since last update
On my Windows 10 computer, I have had Bitdefender for over a decade and the logo in the taskbar has always had a small chevron or similar mark on the logo in the bottom left corner. When this mark showed up after a restart you always knew Bitdefender was completely done restarting. Since the last update, the logo no longer…
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MALWARE and SPYWARE
Hi Bitdefender Community, I think I have a problem I'm not sure but I'm pretty new to Bitdefender firewall. can anyone help me if this is safe or not Thank you!
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Lost with BitDefender Gravity OnPremise
Hi, To be honest, I'm quiet lost with this product, its way to complicated for me! Its a lot of work just to do simple tasks. So I am asking for help just to restore some emails! On GravityZone, Quarantine, Exchange Servers, there is a list of email, I select the one, the Save Button and Delete Button became active, OK,…
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Installing Minecraft Launcher crash with code 80070490
I have a new Lenovo laptop and installed Bit Defender. I have tried to install Minecraft for my son but keep on getting the error code 80070490. Is it possible this is somehow related to Bit Defender being installed? thx
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This key has been used already to generate a subscription. Help please
That's what the message says.