![]() ![]() |
Jun 5 2012, 01:26 AM
Post
#1
|
|
|
Poster ![]() Group: Regular Bitdefender Poster Posts: 56 Joined: 13-May 12 From: usa Member No.: 104,707 |
i set up the network map and have laptop(win7 64) & pc(win7 32) showing up on it but when i open up bd 2012 internet security interface and look at network map it says managed pc's(0)?shouldnt it read 2?
|
|
|
|
Jun 5 2012, 10:12 PM
Post
#2
|
|
|
Bitdefender Support ![]() ![]() ![]() ![]() ![]() ![]() Group: Root Admin Posts: 13,548 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Welcome to the forums! Could you please post here a screenshot from that windows? Thank you! |
|
|
|
Jun 8 2012, 11:26 PM
Post
#3
|
|
|
Poster ![]() Group: Regular Bitdefender Poster Posts: 56 Joined: 13-May 12 From: usa Member No.: 104,707 |
i guess this is the screenshot you wanted.it says managed pc's(0)
Hello (IMG:style_emoticons/default/smile.gif) Welcome to the forums! Could you please post here a screenshot from that windows? Thank you!
Attached File(s)
|
|
|
|
Jun 12 2012, 06:04 AM
Post
#4
|
|
|
Bitdefender Support ![]() ![]() ![]() ![]() ![]() ![]() Group: Root Admin Posts: 13,548 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Please click on Settings in that main window and go to the Network Map module. Take a screenshot from there and post it here. Thank you! |
|
|
|
Jun 12 2012, 11:37 PM
Post
#5
|
|
|
Poster ![]() Group: Regular Bitdefender Poster Posts: 56 Joined: 13-May 12 From: usa Member No.: 104,707 |
here ya go
Hello (IMG:style_emoticons/default/smile.gif) Please click on Settings in that main window and go to the Network Map module. Take a screenshot from there and post it here. Thank you!
Attached File(s)
|
|
|
|
Jun 18 2012, 01:08 AM
Post
#6
|
|
|
Poster ![]() Group: Regular Bitdefender Poster Posts: 56 Joined: 13-May 12 From: usa Member No.: 104,707 |
anything on this?
This post has been edited by Bri: Jun 18 2012, 01:08 AM |
|
|
|
Jun 18 2012, 08:15 AM
Post
#7
|
|
|
Bitdefender Support ![]() ![]() ![]() ![]() ![]() ![]() Group: Root Admin Posts: 13,548 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
In the second screenshot I can see one PC managed, does it say zero PCs in the main window? Take care. |
|
|
|
Jun 19 2012, 01:03 AM
Post
#8
|
|
|
Poster ![]() Group: Regular Bitdefender Poster Posts: 56 Joined: 13-May 12 From: usa Member No.: 104,707 |
yes it says 0,there are 2 listed in the screenshot,1 being the laptop that im on and 2and the pc im managing.it should say 1 not 0 correct?
Hello (IMG:style_emoticons/default/smile.gif) In the second screenshot I can see one PC managed, does it say zero PCs in the main window? Take care. |
|
|
|
Jun 19 2012, 05:07 AM
Post
#9
|
|
|
Bitdefender Support ![]() ![]() ![]() ![]() ![]() ![]() Group: Root Admin Posts: 13,548 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hi (IMG:style_emoticons/default/smile.gif)
Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download link. If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Have a nice day. |
|
|
|
Jun 24 2012, 01:03 AM
Post
#10
|
|
|
Poster ![]() Group: Regular Bitdefender Poster Posts: 56 Joined: 13-May 12 From: usa Member No.: 104,707 |
did you get the pm with download link?i sent it
Hi (IMG:style_emoticons/default/smile.gif) Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download link. If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Have a nice day. |
|
|
|
Jun 28 2012, 10:13 PM
Post
#11
|
|
|
Poster ![]() Group: Regular Bitdefender Poster Posts: 56 Joined: 13-May 12 From: usa Member No.: 104,707 |
nevermind its not in bd is 2013,if i can get 2013 working correctly wont need it
|
|
|
|
Jul 2 2012, 01:33 PM
Post
#12
|
|
|
Bitdefender Support ![]() ![]() ![]() ![]() ![]() ![]() Group: Root Admin Posts: 13,548 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Right know do you have Bitdefender 2013 or 2012 installed? I am asking this because in Bitdefender 2013 the Network Map module was replaced with Remote Management integrated in My Bitdefender and you can manage all your devices from there. Take care. |
|
|
|
![]() ![]() |
|
Lo-Fi Version | Time is now: 19th May 2013 - 03:16 PM |