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> Forgot Home Management Password, How do I reset or remove the home management password
CalvinT
post Mar 5 2009, 01:51 PM
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I have Internet Security 2009. I forgot my Home Management Password that i must have once set up. I need to add a new computer to the network. I only had one computer before so it's not like it'll even let me leave my current network. It's not letting me do anything because it keeps prompting for the password. How can i reset this or can it notify me what it is?
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Diana Bele
post Mar 6 2009, 09:34 AM
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Out of security reasons I cannot post the resolution for this issue on the forum, but I will send you an e-mail shortly with a patch that will reset the password for home management.
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CalvinT
post Mar 6 2009, 02:04 PM
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Thank you so much. I will run it tonight after work and let you know how it works. Your help is much appreciated!
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keith18
post Mar 17 2009, 08:22 PM
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QUOTE (Diana Bele @ Mar 6 2009, 11:59 AM) *
Out of security reasons I cannot post the resolution for this issue on the forum, but I will send you an e-mail shortly with a patch that will reset the password for home management.

can u pls send me the email with the pactch bec i for got my password pls thankyou
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Diana Bele
post Mar 20 2009, 10:25 AM
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@ keith18

I will send you an e-mail with the patch in a couple of minutes.
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Habboblob
post Mar 21 2009, 02:07 AM
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I have recently purchases Bit Defender for my desktop and had already bought it for my laptop several months ago. Now, I am wanting to add my desktop to the Network Area but I have forgotten the password.

Could someone please send me that email with the resolution.
Thank you. (IMG:style_emoticons/default/smile.gif)

Could someone please send this file.

This post has been edited by crysty2k5: Mar 22 2009, 10:25 AM
Reason for edit: posts merged
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Diana Bele
post Mar 23 2009, 07:29 AM
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@Habboblob

Please check your e-mail whenever you have the time - I sent you the patch a few minutes ago.
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lonestar
post Mar 26 2009, 10:08 PM
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Just have just installed Bitdefender 2009 to 3 PC's but I am not whether or not I have a home management password. Diana Bele, Perhaps you could send that fix to me as well.
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lonestar
post Mar 27 2009, 02:08 AM
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QUOTE (lonestar @ Mar 27 2009, 01:33 AM) *
I recently purchased & installed Bitdefender 2009 for my 3 PC network but I am not aware of any home management passwords unless it is talking about the admin password but it dos'nt recognize that as it's password or the users password. Can you please advise or could you send the reset password patch if you think it may fix this problem.
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meashcroft
post Mar 27 2009, 08:51 PM
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QUOTE (Diana Bele @ Mar 6 2009, 09:59 AM) *
Out of security reasons I cannot post the resolution for this issue on the forum, but I will send you an e-mail shortly with a patch that will reset the password for home management.


Hi Diana, please can you send me an email regarding this password reset issue, I have the same problem (IMG:style_emoticons/default/wacko.gif)
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Diana Bele
post Mar 30 2009, 09:47 AM
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@lonestar

The home management password is something that you need to create when clicking on Join/Create a network - there isn't any password delivered by default with the product.

@meashcroft

I'll send you an e-mail in a couple of minutes with the patch. (IMG:style_emoticons/default/smile.gif)
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ViperM
post Mar 31 2009, 02:28 AM
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Diana,

I have the same issue. I've set-up the password awhile back and now I don't remember it. (IMG:style_emoticons/default/unsure.gif) Can you please help me out with that patch.

Thank you.
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Diana Bele
post Mar 31 2009, 06:27 AM
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@ViperM

Please check your Inbox - I just sent you an e-mail with the patch.
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Daedalus
post Apr 1 2009, 07:52 AM
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Diana Can you please help me with that patch as well I hae tried all possible passwords but it is not working for me.
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lutz
post Apr 1 2009, 08:32 AM
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Hi Diana,

you should send the patch to all known BD forum users....

(IMG:style_emoticons/default/biggrin.gif)

lutz
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Diana Bele
post Apr 1 2009, 08:37 AM
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@Daedalus

I'll send you the e-mail in a couple of minutes, please let me know if it worked.

@lutz

Please read the first post that I submitted on this thread - it contains the reason why we have to send the patch individually by e-mail.
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Artem
post May 5 2009, 09:25 PM
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Diana,

I also need the patch as well.
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dartone
post May 9 2009, 03:26 PM
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I have also forgot password and cant find a way to reset it
has anyone got the patch to reset it
many thanks

This post has been edited by dartone: May 9 2009, 03:29 PM
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Diana Bele
post May 11 2009, 02:36 PM
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Hello dartone,

I have sent you the patch by e-mail a couple of minutes ago on Ticket ID 200905111007961 . Please check your Inbox when you have the time.

Also, please note that you can ask for the patch by contacting support after logging into MyAccount on this webpage.
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whe_dhe ramone
post May 12 2009, 04:32 AM
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Plz, I need that patch too... (IMG:style_emoticons/default/sad.gif)
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