 [escalated]ip Address Of Router/modem Not Shown Automatically |
|
|
  |
 Oct 26 2011, 03:25 PM
Post
#1
|
|
|
Guru Poster  Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288  |
Sometimes IP address of the Router/Modem is not shown in the Firewall ---> Advanced ---> Adapter Rules ---> Local Area Connection Zone automatically. Also the Trust Level of the Zone is not displayed.
Kindly also see the attachment. This post has been edited by ONT: Oct 26 2011, 03:31 PM
Attached File(s)
|
 |
 
|
|
Oct 28 2011, 05:26 PM
Post
#2
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hi Omer
Please upgrade to the latest build and tel me if this issue is reproducing with the latest build. |
|
|
|
|
Nov 5 2011, 01:27 PM
Post
#3
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
Even after upgrading to the latest Build 15.0.34.1416, the said issue remains and also the Host name of the local PC not displayed sometimes in front of its IP address.
|
|
|
|
|
Nov 6 2011, 05:12 PM
Post
#4
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hi ONT
Let's try something: - open Bitdefender, go to Firewall panel and make sure it is turned on - click on "Network details" and locate the adapter. It is either Local Area Connection if the device is connected by cable or Wireless Area connection if it is a wireless device - for this particular adapter please set *Network type to Trusted * Stealth mode to Off * Generic to Yes and click Close. Let me know if those IP addresses are displayed in that window now. Have a nice day. |
|
|
|
|
Nov 25 2011, 06:42 AM
Post
#5
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
Respected Cristi
Sorry for late reply. I did accordingly as you said, but the said issue remains. Also I note that when the IP address of the Router/Modem is displayed, Computer Name of the Local PC is not shown and when the Computer Name of the Local PC is displayed the IP address of the Router/Modem is not displayed. And in both cases the Trust Level of the Zone is not displayed. Kindly note that the above said did not depend on the settings you suggested. This post has been edited by ONT: Nov 25 2011, 06:44 AM |
|
|
|
|
Dec 4 2011, 03:17 PM
Post
#6
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
Waiting for reply.
|
|
|
|
|
Dec 4 2011, 03:28 PM
Post
#7
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Welcome back ONT
Is some cases, the IPs are note available in that window. It depends on the network configuration and profile(from Windows). Also, for the current situation, I was able to reproduce something: on my home PC that is behind a hardware firewall, those IPs are note shown, but at work I can see the whole network listed there. Regarding the Trusted level, I have made a notification for our developers. Thank you. |
|
|
|
|
Dec 6 2011, 03:15 PM
Post
#8
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello
I have some fresh information about Trusted level. The Trust level column is for the IPs (zones) that you add for each adapter (allow / deny). It shouldn't display anything next to the adapter itself. Thank you. |
|
|
|
|
Dec 6 2011, 03:23 PM
Post
#9
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
Respected Cristi
@Is some cases, the IPs are note available in that window. It depends on the network configuration and profile(from Windows). I didn't made any changes to network configuration, they are set on DHCP. Same is the case is for other PCs on the network also. When the Network PCs IP displayed, Computer Name of Local PC not displayed and when the Computer Name is displayed, list of Network PCs not displayed and now-a-days IP address of Modem/Router is not displayed at all in either case. |
|
|
|
|
Dec 10 2011, 02:03 PM
Post
#10
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
I've checked this on another PC connected to another Modem.
|
|
|
|
|
Dec 14 2011, 03:51 PM
Post
#11
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Welcome back
It's the same situation there too? Thank you. |
|
|
|
|
Dec 15 2011, 06:09 AM
Post
#12
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
QUOTE (Chris @ Dec 14 2011, 09:16 PM)  Welcome back It's the same situation there too? Thank you. Yes This post has been edited by ONT: Dec 15 2011, 06:12 AM |
|
|
|
|
Dec 17 2011, 04:59 PM
Post
#13
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
Sometimes the IP addresses of the System on different Workgroups also not displayed.
|
|
|
|
|
Dec 18 2011, 06:44 AM
Post
#14
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hi Omer
Please tell me what equipments are you currently using on your network(manufacturer and model). Thank you. |
|
|
|
|
Dec 18 2011, 08:22 AM
Post
#15
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
Its ADSL Wireless Modem provided by ISP "PTCL".
Model : AN1020-25 Manufacturer: FiberHome Telecommunication Technologies Co. Ltd. I've also checked this issue on another equipment, the model name and manufacturer not known, as they were on office and I left that job. |
|
|
|
|
Dec 18 2011, 09:37 AM
Post
#16
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Welcome back Omer.
I've search that model on the internet and it has a Security menu in the configuration page. Could please take a screenshot with your current settings from that page(Security menu) and post it here? Thank you. |
|
|
|
|
Dec 18 2011, 01:46 PM
Post
#17
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
QUOTE (Christian @ Dec 18 2011, 03:02 PM) Welcome back Omer. I've search that model on the internet and it has a Security menu in the configuration page. Could please take a screenshot with your current settings from that page(Security menu) and post it here? Thank you. Would you be more specific about Security Menu? What settings you want to check? There are two Security menus, one under Advanced Setup and the other one is under Wireless. |
|
|
|
|
Dec 18 2011, 04:30 PM
Post
#18
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Welcome back.
Post here the screenshots from both menus or send me a PM with them so I can take a look. Thank you. |
|
|
|
|
Dec 21 2011, 09:50 AM
Post
#19
|
|
|
Guru Poster Group: Regular Bitdefender Poster Posts: 2,063 Joined: 11-February 10 Member No.: 31,288 |
|
|
|
|
|
Dec 22 2011, 02:43 PM
Post
#20
|
|
|
Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hi ONT
On the other location you have the same ISP and the same network equipments? Thank you. |
|
|
|
|
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
|
Lo-Fi Version | Time is now: 24th May 2013 - 03:12 PM |