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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Potential Cause Of Firewall's Alert Mode Self Disabling. Any Help?
One thing i have noticed and please ask your devs to look into this. If i run a steam game ( one in particular would need to verify with others ) then when EAC gets loaded Easy Anti Cheat , it slides my ALERT slider to disabled. I can visually confirm this on my second monitor and can post a video if necessary. Although…
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Renewal but not updated on Central!
Hi there, I admit I think I made a mistake renewing bitdefender premium security... First, mobile security is painful! Every 2 to 4 days, it's disconnected on android device and has to be reactivated. This problem has been reported more than 2 years ago here and excepting saying "we are working on it", there's not much…
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Access to password manager
When I click on password Manager I get the screen shown in the attachment, which shows the browser's etc but I cant progress any further, there is nothing that allows me to enter my master password. I don't get a prompt to set a master password. Maybe a did not do this right the first time, and I have lost the 24 digit…
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Safepay - switch back to default desktop after a few seconds
When launching bitdefender, it switches back to the default desktop after a few seconds repeatedly. It does not crash but still runs in the background. I guess some other process takes back control. I did not identify anything suspicious in the task manager. However, I do not really have an idea what to look for. Any idea…
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Spam websites keep popping up
I think I have everything activated for my account on my phone and laptop, but spam websites keep popping up on my android phone when I'm browsing other websites. It doesn't happen on my laptop. How do I stop this on my phone? Thanks!
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Have 'automatic renewal' switched off, but Bitdefender announced that it will renew my subscription
Although I've changed months ago that I don't want to automatically renew my BitDefender account, I've received today (March 7, 2024) an announcement per email that my subscription for Bitdefender automatically will be renewed as of March 14, 2024. First of all this is totally unacceptable and secondly this is agains…
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Anti-spam Toolbar in Thunderbird 115 (after upgrading from 102)
I just upgraded Thunderbird from version 102.15.1 to version 115.0. The Bitdefender Anti-spam Toolbar has now disappeared. I suppose that the toolbar was there immediately before the upgrade. I admit I almost never click on it, but it's vaguely reassuring to see there, and I imagine I would have 'sensed' its absence if it…
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Firewall is blocking Outlook 2019
Hi, It has been noticed that the firewall is blocking Internet access for Outlook 2019. What process in the firewall should be unblocked for the program to work properly? Thank you
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Message at top on boot
I got an unnerving message about my antivirus at the top of the screen on boot and it said something about deleting something in my system and couldn't had time to react until it booted up to windows. Was that bitdefender's behavior or my pc is tweaking? 😶
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Why does my VPN keep dropping after I use Safe Pay?
Ever since the new recent upgrades my VPN keep dropping after I use Safe Pay. Is this normal? It makes me nervous.
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Exceptions not working
Hi, I am testing Bitdefender right now and tried to add an exception so the real-time scan doesn't scan everything a certain process downloads. In my case, it was Guildwars 2 client. It has to download a lot of stuff and Bitdefender is using 30% of CPU all the time. so I tried to add an exception so it doesn't scan anymore…
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Suspicious connections to weird website from 2 devices.
Hi, Both yesterday and today i've received notifications about a blocked connection on my PC related to a website called "ponf.linkedin.com". After looking it up via virustotal and other search websites it came up as a service for cameras (weird) but this started about 21 hours ago after someone else in my family was using…
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MALWARE and SPYWARE
Hi Bitdefender Community, I think I have a problem I'm not sure but I'm pretty new to Bitdefender firewall. can anyone help me if this is safe or not Thank you!
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I get this warning 50 times a day. Is this a legit update ?
I get this warning 50 times a day. Is this legit ? Application wpsupdate.exe has been detected as potentially malicious and was blocked. Application path: C:\Program Files (x86)\Kingsoft\WPS Office\10.1.0.5644\wtoolex\wpsupdate.exe Command line parameters: "C:\Program Files (x86)\Kingsoft\WPS…
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I'm not able to uninstall bitdefender total security from the system.
Its asking me as above. I don't know how is it possible to change the name of the app. As it is already there in the system. Plz help...
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USB Immunizer Needs a Third Option
I use USB thumb drives about once a week for rotating off-site backups of critical files. This message ALWAYS pops up, and given the one-way nature of the backups, it less than useless. Rather, it's just annoying. Where's the "Dismiss and never show again" option?
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Subscription confusion
My Android subscription ran out today. I had been paying £9.99 annual sub for two years and Bitdefender informed me I would have to renew for £24.99 which I thought was too much so was ready to go for AVG. But then, I found today in my Bitdefender Central a new offer of £4.99 for this year then £9.99 every year after that…
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Is Premium VPN compatible with Amazon Fire TV Stick 4K Max Wifi 6E ?
I am attempting to stream Canadian networks (E.g. TSN, CTV, Global) to my televisions in Phoenix, AZ Can I download Premium VPN to a Fire TV Stick and just stream directly to the stick as one of my permitted devices ? Or, must I stream to another device (e.g. MacBook) with Premium VPN downloaded on that device and then…
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Are there any bundles that includes Android with a password manager?
I'm mostly on my phone when I'm on the internet and web3. I need a really good password manager as well as excellent protection. I decided to come to bitdefender after reading that it's open source code. Any advice would be great. Thank you
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How can I enable or activate your FREE CRYPTOMINING PROTECTION?
I don't see it listed in my Protection Section! Is it needed or useful for my PC and my Android Samsung AO3s phone?
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subscription does not work
I have renewed my subscription and it has been activated, but it does not work on my device because the activation has not been reflected in the program installed on the device. I deleted the program and reinstalled it, and upon logging in, this message appears (sorry we are unable to connect to this server pleas try again…
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Bitdefender Total Security Cause During System Scan - BSOD on Windows 11
Guys, I have tried without fail when running System Scan - BSOD. Kindly advise any solution. Thanks MTW
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remote scan?
Will remote scan work on a different network about ten miles away?It hasn't worked the 3 time i tried.The target computer is online and ready .But no connection is happening. thanks
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Fedex.com Not able to track packages or sign in on multiple browsers
About 3 days ago Fedex.com stopped functioning on my Windows 11 system. Specifically, I can access the site but when I try to track a package I consistently get an unable to track, try later message. When I try to log into my account I consistently get an unable to communicate message. All other sites work with no issues.…
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Activating Cryptomining Protection on Website
I have gone to Bitdefender website to activate as per the jpg of email, however, www.central.bitdefender.com image below is a totally different screen to the one shown in the image in second jpg image. I am really confused - can someone please help. Thanks bitde
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App lock not working
This is a joke my app lock is not working again. I restart my phone and it works for 5 minutes or less. So much for secue security feeling
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Is it possible to use one installation package for multiple clients, or to at least make a template?
We offer BitDefender to our service customers. We have 3 tiers of service and 3 levels of functions active in BitDefender for each tier. Is it possible to have either 3 installation packages that can be assigned to multiple customers or a template package that can be used to create the installation package for each…
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I bought a new laptop and says VPN is not available in this platform. Is there a way to download it?
I subscribed with VPN. It was all fine with my Windows 10 PC but now I bought a new laptop with Windows 11 and when I try to download VPN, it says it's not available on this platform? Is there a way to download it? Thanks.
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I need help
How t get security uploaded?
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Unmatching Security Certificates
I've asked this question recently, but the answer I received doesn't answer my actual question: With some sites that I've visited in the past, and bookmarked, I'm now receiving this warning message from Bitdefender: "Your connection to this web page is not safe due to an unmatching security certificate. This means that the…